Fees and Payment
All classes are delivered as a course, on a term basis, or as specified by the Instructor. Payment should be made before, or within the first 2 weeks of the new term to guarantee your place on the course.

Fees are not refundable on account of participants’s absence from classes. No concession of fees will be granted for period of vacations.

Make Up Classes
In the event of a class being cancelled the instructor will provide an alternative date as a make up class.  No make class will be given if a participant is unable to attend a given class.

Drop In Classes
Drop In classes are at the discretion of the Instructor, who has the right to refuse entry if the class is full.  Please check with the Instructor before attending to avoid disappointment.

Class Etiquette
Participants should be on time for class, arriving at least 5 minutes before class commences.

Please do not enter the class room until the lesson has finished.  In the event that you need to attract the teachers attention please do it in a way that does not disrupt the ongoing class.

Please turn off all mobile phones before the class commences.

The Instructor should be informed of medical problems or physical injuries in order that the participant is not over-strained during class.

THM is not liable for any injury incurred during class time or waiting time.  Participants who need to leave class before the lesson ends, should notify the instructor before class commences

Please do not enter the Aerobic studio with outdoor shoes

No food or drinks are allowed in the studio.

Please keep the waiting area clean, keep noise to a minimum to avoid distracting the class.


Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns
To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?
Contact us at info@thehungrymind.nl for questions related to refunds and returns.